The new facility is separated into two distinct zones: patient and provider. The patient zone provides access to clinical Article 28 spaces including a lab, exam rooms, behavioral health therapy rooms, and a procedure room while a secondary entrance from the waiting area provides direct access for staff to administrative and clinical support spaces. The waiting area located along the East Houston Street Storefront provides daylight into the space and establishes a street presence for the facility. Adjacent to the waiting area, new flex space can be used for both patient education and staff needs along with administrative and clinical support space.

Materials and finishes are also used to establish visual clues and create intuitive wayfinding for patients. Through collaboration with CHN on the Lower East Side Health Center and other CHN facilities, this pre-defined selection of materials, colors, and furnishings created a cohesive brand identity for CHN, and became the basis of the Dattner-developed CHN Lookbook.